 |
|
The Effect of Equity Factors in Service Recovery on Customer Loyalty of Beauty Industry -Focusing on the mediating effect of recovery satisfaction-
Han-Byul Kim, Eun-Jun Park
J Korean Soc Cosmetol. 2022;28(2):271-280. Published online 2022 Apr 27 DOI: https://doi.org/10.52660/JKSC.2022.28.2.271
|
|
Citations to this article as recorded by
 The Influence of the Expanded Marketing Mixing Factors and Perceived Value on Customer Citizenship Behavior: Focusing on the Female Customers
Myung-Hwan Lee, Eun-Jun Park
Journal of the Korean Society of Cosmetology.2023; 29(3): 785. CrossRef The Mediating Effects of Rapport-building Behavior in the Influence of Emotional Intelligence on Job Embeddedness among Beauty Service Providers in the Untact Era
Kyung-Ae Go, Chae-Jeong Han
Journal of the Korean Society of Cosmetology.2022; 28(4): 872. CrossRef
|