PublisherDOIYearVolumeIssuePageTitleAuthor(s)Link
Journal of the Korean Society of Cosmetology10.52660/jksc.2021.27.4.8402021274840-850The Influence of Service Factors on Customer Satisfaction in Makeup SalonsHae-Yoon Kim, Sun-Hyoung Kimhttp://e-jkc.org/upload/pdf/JKSC-2021-27-4-840.pdf, http://e-jkc.org/journal/view.php?doi=10.52660/JKSC.2021.27.4.840, http://e-jkc.org/upload/pdf/JKSC-2021-27-4-840.pdf
JOURNAL OF RESEARCH IN MANAGEMENT10.32424/jorim.v1i1.16201811The Influence Customer Trust, Service Quality, and Perceived Price on Customer Satisfaction and Customer LoyaltyDARA AJENG MANDIRA, SULIYANTO SULIYANTO, ALISA TRI NAWARINIhttp://irs-managementstudies.com/index.php/irs/article/viewFile/16/15, http://irs-managementstudies.com/index.php/irs/article/viewFile/16/15
Technium Social Sciences Journal10.47577/tssj.v22i1.4330202122553-618The Influence of Service Marketing Mix and Umrah Service Quality on Customer Satisfaction and Customer Loyalty towards Umrah Travel Agents in MalaysiaBestoon Othman, Amran Bin Harunhttps://techniumscience.com/index.php/socialsciences/article/download/4330/1513, https://techniumscience.com/index.php/socialsciences/article/download/4330/1513
Journal of Retailing and Consumer Services10.1016/j.jretconser.2020.102139202056102139Research on the influence of after-sales service quality factors on customer satisfactionSajjad Shokouhyar, Sina Shokoohyar, Sepehr Safarihttps://api.elsevier.com/content/article/PII:S0969698919313311?httpAccept=text/xml, https://api.elsevier.com/content/article/PII:S0969698919313311?httpAccept=text/plain
10.31124/advance.16644808.v12021Determinative Factors of Customer Satisfaction with Local Government Offices’ Counter Services: On-site Survey Examining Service Quality at Higashihiroshima City HallYasutoshi Motekihttps://ndownloader.figshare.com/files/31007641
10.31124/advance.16644808.v22021Determinative Factors of Customer Satisfaction with Local Government Offices’ Counter Services: On-site Survey Examining Service Quality at Higashihiroshima City HallYasutoshi Motekihttps://ndownloader.figshare.com/files/31007641
10.31124/advance.166448082021Determinative Factors of Customer Satisfaction with Local Government Offices’ Counter Services: On-site Survey Examining Service Quality at Higashihiroshima City HallYasutoshi Motekihttps://ndownloader.figshare.com/files/31007641
Utilities Policy10.1016/j.jup.2021.101295202173101295Factors influencing customer satisfaction with water service quality in ChileJulia Denantes, Guillermo Donosohttps://api.elsevier.com/content/article/PII:S0957178721001296?httpAccept=text/xml, https://api.elsevier.com/content/article/PII:S0957178721001296?httpAccept=text/plain
Syntax Idea10.36418/syntax-idea.v3i11.157020213112447The Influence of Service Quality to Customer Loyalty Through Customer Satisfaction and Brand ImageMohammad Rifai Afif, Dewi Tamara, Yasin Irwanuddin, Hermawan Pramunaryohttps://www.jurnal.syntax-idea.co.id/index.php/syntax-idea/article/download/1570/987, https://www.jurnal.syntax-idea.co.id/index.php/syntax-idea/article/download/1570/988, https://www.jurnal.syntax-idea.co.id/index.php/syntax-idea/article/download/1570/988
Journal of Service Research10.1177/10946705083145752008104365-381Drivers of Service SatisfactionShannon Anderson, Lisa Klein Pearo, Sally K. Widenerhttp://journals.sagepub.com/doi/pdf/10.1177/1094670508314575, http://journals.sagepub.com/doi/pdf/10.1177/1094670508314575