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The Effect of Equity Factors in Service Recovery on Customer Loyalty of Beauty Industry -Focusing on the mediating effect of recovery satisfaction- |
Han-Byul Kim, Eun-Jun Park |
J Korean Soc Cosmetol. 2022;28(2):271-280. Published online April 27, 2022 DOI: https://doi.org/10.52660/JKSC.2022.28.2.271 |
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