| 두피관리 종사자들의 직무만족도 연구 |
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박주희, 최근희 |
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| Research Paper : A Study on the Job Satisfaction of Scalp Care Workers |
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Ju Hee Park, Keun Hee Choi |
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| Abstract |
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The serious scalp problem has contributed to the quick expansion of scalp-related market, and so the number of head scalp workers shows a rising trend, too. The purpose of this study is to understand the working environment and job practices of scalp care workers and thereby to find out the ways for the growth of related field. Both methods of questionnaire survey and reference studies were used to search for the factors affecting the job satisfaction of scalp care workers. Finally, as the influence of the problem recognition at scalp care shops on the job satisfaction, the study indicated that the dissatisfaction with working environment system caused the low satisfaction with work partner relationship satisfaction, satisfaction with job itself, satisfaction with training system, which led to their consideration of leaving from work, while positively influencing the satisfaction with pay system. The dissatisfaction with compensation and pay system affected the satisfaction level to be low in the satisfaction with the job itself, pay system, and promotion system, which worked as the influence to consider leaving from work. The dissatisfaction with welfare system worked as the factor leading to lowering the satisfaction with pay system. As the above findings show, the ``consideration of leaving from work`` is seen most among the job satisfaction factors for scalp workers, which needs proper response and improvement. Among the factors of problem recognition, the improvement should be made in the system of welfare, compensation, and pay, which are the weak areas in hairdressing industry, together with the improvement in working environment. Additionally, the proper measures in the system relating to turnover and pay system and the contents of job itself should be urgently taken for the improvement, in view of the fact that the dissatisfaction with working environment, compensation and pay system, welfare system affect most the ``consideration of leaving from work``, ``satisfaction with pay system``, and ``satisfaction with the job itself``. |
| Key Words:
Head scalp workers, Job satisfaction, Job satisfaction factors, Working environment |
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