Journal of the Korean Society of Cosmetology 2014;20(4):583-589.
Published online August 31, 2014.
한국 헤어미용 서비스산업 종사자들의 직무만족요인과직업만족도 및 이직의도와의 관계
곽기숙, 송연숙
Research Paper : The Relation Between the Job Satisfaction Factors, Degree of Occupational Satisfaction and Turnover Intention of Hair Beauty Service Industry Workers in Korea
Ki Sug Kwak, Yeon Sook Song
Abstract
This study conducted a survey to analyze the correlation between the job satisfaction factors, degree of occupational satisfaction and turnover intention in workers involved in hair beauty service industry nationwide and gained the following results: The paper examined reasons for job dissatisfaction and changing jobs which those involved in hair beauty service industry came up with and found that there existed correlation between the job satisfaction factors, degree of occupational satisfaction and turnover intention. Among the job satisfaction factors, interpersonal relationship, work environment, and education were found to be crucial factors in increasing their job satisfaction and decreasing their turnover intention. If satisfaction with work environment and interpersonal relationship becomes higher, turnover intention gets lower.
Key Words: Hair beauty service industry, job satisfaction factors, degree of occupational satisfaction, turnover intention


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