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Journal of the Korean Society of Cosmetology 2014;20(6):941-949.
Published online December 31, 2014.
미용실 예약시스템과 부가서비스가 고객만족 및 재방문 의도에 미치는 영향 연구
김혜정
Research Paper : A Study of Beauty Salon Reservation Systems and Additional Services Regarding Customer Satisfaction and Customer Intention to Return
Hye Jeong Kim
Abstract
941
Key Words: 연구논문 : 미용실 예약시스템과 부가서비스가 고객만족 및 재방문 의도에 미치는 영향 연구
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