Journal of the Korean Society of Cosmetology 2016;22(5):970-975.
Published online October 31, 2016.
네일살롱 이용경로에 따른 고객만족, 관계증진이 재방문의도에 미치는 영향
김보민, 박은준
Customer Satisfaction Paths used in Accordance with the Nail Salon, Relationships Impact on the Promotion Also Revisit
Bo-min Kim, Eun-jun Pack
Abstract
As the customer base of contemporary nail salons are becoming more diverse, the customers
Key Words: Customer satisfaction, Flow, Relationship Enhancement, Revisit intention
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