Journal of the Korean Society of Cosmetology 2018;24(4):680-688.
Published online August 31, 2018.
미용사의 인지적 정서조절이 직무스트레스에 미치는 영향
박계희, 진용미
The Effects of Cognitive Emotional Adjustment on Job Stress in Hairdressers
Kye-hee Park, Yong-mi Jin
Abstract
The purpose of this study is to suggest ways to improve the cognitive emotional regulation of hairdressers as well as resolution of job stress of hairdressers. There were 9 sub - dimensions of cognitive emotional regulation and 3 factors of job stress. The effects of the cognitive emotional regulation of the hairdresser on job stress were found to be statistically significant in both role stress, customer response stress and work stress. The cognitive emotion regulation of the hairdresser is an important variable in the emotional management. If a hairdresser can not control his feelings and blames himself or blames others, he will be in negative thinking and his job stress will increase and the turnover rate will also increase. Eventually, it will bring about a catastrophic loss of human resources in the beauty industry. Therefore, in order to manage human resources, it will be necessary for the hairdressers to develop a mental health program that can change the mind with a positive focus and to improve the sense of self - esteem. In addition, it is necessary to find a way to strengthen the cognitive emotional regulation by making it possible to perceive their own values a nd abilities as members of the organization and to improve their sense of belonging. This study was conducted with limited research subjects and variables, but in the follow-up study, it is hoped that comprehensive and substantial research will be continued considering various variables.
Key Words: Cognitive emonal rgulation, Hairdresser, Job stress


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