Journal of the Korean Society of Cosmetology 2020;26(4):872-885.
Published online August 31, 2020.
미용서비스 종사자의 직급별 감정노동과 직무소진이 일과 삶의 질에 미치는 영향 연구
김주연, 권오혁
A Study on the Effect of Emotional Labor and Job Exhaustion for Beauty Professions depending on Positions to their work and quality of life
Ju Yeon Kim, Oh Hyeok Kwon
This study is to examine how emotional labor and job exhaustion of beauty professions affect their quality of life. Furthermore, it aims to provide academic materials for their mental health. The sample of the study is based on beauty service workers who lives in Seoul and the metropolitan area where is around Seoul. For this study, 450 questionnaires were distributed in total, and 403 documents were finally used as analysis materials. All collected data were statistically processed using the SPSS 20.0. The analysis results of the entire data are as follows: demographic characteristic shows that 82.4 percent of examined beauty professions are women, and for age group, it indicates that 20s is the highest at 35.5 percent. In addition, in terms of academic background and average monthly income, the highest at 33.5 percent or more of graduate master
Key Words: Beauty Service, Beauty Profession, Emotional Labor, Emotional Exhaustion, Quality of Life

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