Journal of the Korean Society of Cosmetology 2004;10(1):19-27.
미용실 경영방식에 따른 고객만족도 연구
오경숙, 박은주
The Study on the Consumer Satisfaction by Beautyshop Business Type
Kyung Sook Oh, Eun Joo Park
Key Words: Franchised beauty shop, Non-franchised beauty shop, Consumer satisfaction, Intention of revisit


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