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Journal of the Korean Society of Cosmetology 2006;12(1):3-12.
뷰티살롱의 서비스질이 고객만족에 미치는 영향에 관한 연구
윤수용
Research Papaer : An Empirical Study of the Effect of Service Quality on Customer Satisfaction in the Beauty Salon
Su Young Yun
Key Words: Customer Satisfaction, Service Quality, Service Expectation
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