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The Effect of Equity Factors in Service Recovery on Customer Loyalty of Beauty Industry -Focusing on the mediating effect of recovery satisfaction-
Han-Byul Kim, Eun-Jun Park
J Korean Soc Cosmetol. 2022;28(2):271-280.   Published online April 27, 2022
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The Effects of Service Recovery by Skin Care Shop on Beauty Satisfaction and Behavioral Intentions - Focusing on the Mediating Effects of Gender and Age-
Eun Ju Heo, Myung Hee Ha, Sae Bum Kim
J Korean Soc Cosmetol. 2014;20(3):520-527.   Published online June 30, 2014
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Cosmetology

Print ISSN: 1229-4349
Online ISSN: 2765-5881



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