| 자영 피부미용실과 병원 부설 피부미용실에 근무하는 피부미용사의 이직의도에 영향을 주는 요인 비교 분석 |
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이세희1, 이현주2, 최은영3 |
1한서대학교 피부미용화장품과학과
2한서대학교 대학원 미용과학과
3한서대학교 피부미용화장품과학과 |
| Comparative Analysis of Factors Affecting Estheticians’ Turnover Intention in Independent Esthetic Shop and Hospital-annex Esthetic shop |
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Se-hee Lee1, Hyun-ju Lee2, Eun-young Choi3 |
1Dept. of Cosmetology, Hanseo University
2Dept. of Cosmetic Science, Graduate School, Hanseo University
3Dept. of Cosmetology, Hanseo University |
Correspondence:
Eun-young Choi, Tel: 82-41-660-1581,
Email: eychoi@hanseo.ac.kr
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Received: 28 August 2020 • Revised: 27 October 2020 • Accepted: 19 January 2021 |
| Abstract |
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The purpose of this study was to compare the effects emotional labor, job stress, welfare, perception of wage estimation on turnoverintention between esthetician in independent esthetic shop and in hospital-annex esthetic shop to provide basic data to be used for a bettermanpower management. From February 1 to July 30, 2019, in Seoul and Gyeonggi area, the results from 114 estheticians in independentesthetic shop and 117 estheticians in hospital-annex esthetic shop are analyzed. The survey was conducted with SPSS 23.0 program,which was used by χ²-test regression. The main results of this study are listed below. First, as a result of comparing emotional labor, jobstress, welfare, perception of wage estimation and turnover intention, emotional labor showed significantly higher estheticians working inhospital-annex esthetic shop, and perception of wage estimation was significantly higher in the estheticians working in independentesthetic shop. The significant predictor factors of turnover intention were workplace culture(β=.227, p<.01) and muscle or skeletalpain(β=.185, p<.05) in independent esthetic shop, while The most important predictor factors of turnover intention of estheticians inhospital-annex esthetic shop were satisfaction with the salary level(β=-.282, p<.01), workplace culture(β=.216, p<.05) and salarydeduction(β=.209, p<.05). The limitations are as follows, The first reason, because the study area was limited in securing representativeof the sample by limiting the area to Seoul and Gyeonggi-do. The second reason, it was questionnaire survey was conducted estheticianin independent esthetic shop and in hospital-annex esthetic shop, but there was a limitation because the questionnaire had to be conductedwith the consent of the director. In future research is expected that comparative studies by industry will be conducted in more detailedareas. The finding of this study can be used as basic data for effective estheticians resource management and working environment inboth esthetic shop. |
| Key Words:
Emotional Labor, Job Stress, Salary Estimation Recognition, Turnover Intention, Welfare Benefit |
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