| 두피，탈모관리실의 서비스품질 요인이 재방문의도에 미치는 영향 |
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문은주, 송연숙 |
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| Research Paper : The Effects on Revisit Intention According to Service Quality Factors of Scalp & Hair Loss Care Salon |
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Eun Ju Moon, Yeon Sook Song |
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| Abstract |
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In this study attempted to figure out the effects of service quality factors on revisit intention after classifying service quality factors in scalp & hair loss care salon against the salon users in Seoul and Gyeongi area and use the results as basic data in conducting related studies. The study results found the followings: service quality factors are correlated with revisit intention. Among service quality factors, |
| Key Words:
Revisit intention, Scalp & hair loss care salon, Service quality factors |
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